sale policy

Welcome to TutorialCook.com, your ultimate destination for high-quality handmade scented candles. Our Sale Policy ensures a transparent and pleasant shopping experience for all our customers. Here’s everything you need to know about our sales process.

1. Pricing and Payment Methods
All prices on TutorialCook.com are listed in USD and include applicable taxes. We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other online payment options. We use advanced encryption technology to ensure that your payment information is kept secure.

2. Order Processing
Orders are processed within 1-2 business days from the confirmation of payment. Once your order is processed, you will receive an email confirmation with details about your purchase. If you do not receive a confirmation email, please check your spam folder or contact us for assistance.

3. Shipping and Delivery
We offer both domestic and international shipping options. Shipping fees are calculated at checkout based on the weight of your order and delivery location. Domestic orders generally arrive within 5-7 business days, while international orders may take 10-15 business days. You will receive tracking information once your order has been dispatched.

4. Returns and Refunds
If you are not fully satisfied with your handmade scented candles, you may return them within 30 days of receipt. Items must be unused, in their original condition, and packaging. For detailed information on returns and refunds, please refer to our Return and Refund Policy. Please note that original shipping costs are non-refundable unless the return is due to a mistake on our part.

5. Discounts and Promotions
Occasionally, we offer discounts and promotions on our candles. These offers will be clearly displayed on our website and are subject to specific terms and conditions. Discounts cannot be combined with other promotions unless explicitly stated.

6. Contact Us
If you have any questions about our Sale Policy or need assistance with your order, please contact our customer service team:

At TutorialCook.com, we are dedicated to providing you with exceptional handmade scented candles and superior customer service. Thank you for choosing us. We look forward to enhancing your space with our beautiful candles!